Removing ambiguity via smart thinking

ISS has been investing in and developing its healthcare waste capability following an extensive programme of performance benchmarking and market research.

The company explained: “Through standardising ways of working, we have delivered homogenous engagement campaigns that remove ambiguity from waste management at healthcare sites, in turn improving infection control, achieving cost savings, and improving behaviours around waste segregation in NHS Trusts.” 

ISS’s new Healthcare Waste Excellence Programme, so far delivered into three UK Trusts – with more planned – ‘captures all the elements required for consistent and relevant implementation of best practice waste management’, reportedly achieving measureable improvements across environmental, economic, and compliance aspects, within healthcare environments. ISS says the programme has already achieved cost savings and ‘significant traction in changing behaviours’ around waste segregation.

The company is also using ‘smart technology’ to improve service performance at healthcare sites, having, for instance, implemented an advanced sensor system at one London hospital which alerts operational staff of bin-fill levels, and ‘produces intelligence from historical data to improve efficiency’. 


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