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Bender expands healthcare maintenance services

Bender UK says its ‘forward-thinking healthcare team’ members have ‘progressed to become leading clinical specialists’, alongside possessing ‘a core expertise in medical IT power’.

An ‘acknowledged electrical safety expert’ for 75 years, Bender is recognised for medical IT power (IPS) systems. It designs and installs complete turnkey theatre solutions, partnering with leading equipment specialists to supply UPS systems, operating tables, surgical lights, clinical pendants, and integrated theatre systems.

Bender says its ‘healthcare service’ continues to grow, with ‘a noticeable rise’ in the maintenance of clinical products. As the exclusive distributor of Merivaara products including Q-Flow lights, operating tables, and pendants, Bender UK has factory-trained engineers to support and maintain Merivaara and third-party clinical products. It said: “The comprehensive service and aftersales capabilities are delivered by a service team of commercial staff, service coordinators, and field-based engineers, who collectively support over 420 service contracts, maintaining over 11,000 assets on behalf of NHS Trusts, private medical groups, and FM companies.”

The team sets up and delivers all PPM schedules, while maintenance packages are tailored to each site, with ‘24/7, 365 day-a-year’ call-out, technical support, diagnostics, repairs, and health checks, to remain compliant with HTM standards, and prevent failures and theatre shutdowns. Bender has a network of engineers strategically located no more than two hours’ drive from healthcare customer locations. Either trained by Bender and Merivaara, or sub-contractors qualified to support approved maintenance regimes, they are deployed through a cloud-based planning schedule, with electronic reporting ‘for instant feedback on system health’. Replacement parts are carried by engineers, or held in stock for rapid repair.

Bender UK Service manager, Caroline Stevens, said: “The scale and skill of our department means that whether it is Bender power, third party UPS, or clinical equipment such as Merivaara operating tables, we emphasise the importance of ensuring that all critical care systems are protected by a Bender maintenance contract within the first 12 months of installation. This enables us to have sufficient stock of spares and resources in place to keep equipment healthy and uphold warranties.”

 

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Upcoming Events

The Fire Safety Event 2024

National Exhibition Centre (NEC), Birmingham
30th April - 2 May 2024

Wales regional conference, exhibition and awards dinner 2024

International Conference Centre (ICC) Newport
28th - 29th May 2024

NAHFO National Conference 2024

Crowne Plaza Newcastle Upon Tyne
3rd - 5th June 2024

Design in Mental Health 2024

Manchester Central
4th - 5th June 2024

InstallerSHOW 2024

National Exhibition Centre (NEC), Birmingham
25th - 27th June

Healthcare Estates 2024

Manchester Central
8th-9th October 2024

Access the latest issue of Health Estate Journal on your mobile device together with an archive of back issues.

Download the FREE Health Estate Journal app from your device's App store

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