“Hospitals choose MAT FM because we provide an outstanding service that combines cost efficiency with experience and engineering expertise.
All our service engineers complete comprehensive training in key areas, and their skills are regularly updated in line with new regulations and advancements in the field of hospital ventilation systems. We also pride ourselves on putting a personal face to the service we provide – in our latest initiative, all clients will receive both an image and brief CV of the engineer who will be attending their service call.”
Pam Brierley: Service Manager, MAT FM
MAT FM continues to go from strength to strength. Just halfway through the year, the company has won five new major clients and renewed many existing service and validation contracts, counting Queen Elizabeth Hospital in King’s Lynn and the Royal Lancaster Infirmary amongst its many customers. MAT FM has a dedicated team of specialist technicians located throughout Britain, so is ideally placed to respond to service calls as quickly and efficiently as possible, visiting clients wherever they are located. All service engineers are equipped with fully stocked vehicles so they can respond to service calls ready to get started on any work required with the minimum delay. Company warehouses are stocked with spare parts for all major UCV and laminar flow systems and work can be scheduled for weekdays, nights or weekends for minimum disruption.
Regular verification and testing of hospital ventilation systems is essential in order to identify potential faults, as substandard systems, or problems with air filtration, could result in a high level of potentially harmful microbiological organisms being present during medical procedures. MAT FM is committed to ensuring every clean air facility functions as well as possible for as long as possible, and offers a range of planned and reactive service and maintenance options. The dedicated team of service engineers provides aftercare service and support for all core products and turnkey packages offered by Medical Air Technology (MAT) as well as those of other companies, and worldwide service and validation of healthcare and pharmaceutical critical air systems, and has a full spares supply network. Headed up at the office by Pam, Andy and Lee, supported by the warehouse team, the MAT FM service department deals with all calls and ensures the right engineer for the job is fully briefed and equipped before heading to the customer.
